Terms & Conditions

By accessing or using the Marcuric IT Service website (the "Site") or engaging our IT services, you agree to be bound by these Terms and Conditions ("Terms"). If you do not agree to these Terms, please do not use our Site or services.

These Terms constitute a legally binding agreement between you ("Client", "User", "you") and Marcuric IT Service ("Company", "we", "us"), a technology services company headquartered at 340 5th Avenue, Suite 620, New York, NY 10001, USA.

We reserve the right to modify these Terms at any time. Continued use of our services after changes constitutes acceptance of the revised Terms.

Marcuric IT Service provides a range of IT services including but not limited to:

• Web Development & Design • Mobile Application Development • Custom Software Development • UI/UX Design • Cloud & DevOps Services • Cybersecurity Solutions • Digital Marketing & SEO • E-Commerce Development • AI & Machine Learning Solutions • IT Consulting • ERP & CRM Systems • Data Analytics & Business Intelligence

Specific services, deliverables, timelines, and pricing are defined in individual Statement of Work (SOW) or Service Agreements signed by both parties. These Terms form the general framework; the SOW governs specific engagements.

If you create an account or are granted access to our client portal, you are responsible for:

• Maintaining the confidentiality of your login credentials. • All activities that occur under your account. • Notifying us immediately of any unauthorised access at hello@marcuric-it.com.

You may not share account credentials with third parties. We reserve the right to terminate accounts that violate these Terms.

Payment terms are specified in individual project agreements. General terms apply as follows:

Invoicing: Invoices are issued per project milestones or monthly, as agreed.

Payment Due: 14 days from invoice date, unless otherwise agreed in writing.

Late Payment: Overdue invoices accrue interest at 1.5% per month (or the maximum rate permitted by law).

Deposits: Most projects require a deposit (typically 30–50%) before work commences.

Currency: Invoices are issued in USD by default. Alternative currencies (GBP, EUR, CAD, AUD) may be agreed upon in writing.

Taxes: All fees are exclusive of applicable taxes (VAT, GST, sales tax). Clients are responsible for their applicable local taxes.

Refunds: Completed work is non-refundable. Disputes must be raised formally within 14 days of delivery.

Client Ownership: Upon full payment, the Client owns all custom code, designs, and deliverables created specifically for their project.

Company IP: We retain ownership of our proprietary frameworks, tools, libraries, and methodologies used in the creation of deliverables. We grant the Client a perpetual, non-exclusive licence to use these components within their project.

Open-Source Components: Projects may incorporate open-source software subject to their respective licences (e.g., MIT, Apache 2.0). We will disclose significant open-source dependencies upon request.

Portfolio Rights: We reserve the right to showcase delivered projects in our portfolio, case studies, and marketing materials unless the Client explicitly requests confidentiality in writing before project commencement.

Pre-existing IP: Each party retains ownership of their pre-existing intellectual property.

Both parties agree to keep confidential all non-public information shared during the engagement.

NDA on Request: We sign Non-Disclosure Agreements (NDAs) before project discussions upon request at no cost.

Standard Confidentiality: Even without a formal NDA, we treat all client business information, technical specifications, and project details as confidential.

Duration: Confidentiality obligations survive for 2 years after the termination of the engagement, unless a separate NDA specifies otherwise.

Exceptions: Confidentiality does not apply to information that is publicly available, independently developed, or required to be disclosed by law.

Marcuric IT Service warrants that:

• Services will be performed with professional skill and care. • Deliverables will substantially conform to the agreed specifications. • We have the right to enter into service agreements and perform the services.

We provide a 30-day bug-fix warranty on all delivered code for defects directly attributable to our work. This does not cover issues arising from client-made modifications, third-party services, or infrastructure changes.

Disclaimer of Other Warranties: Except as explicitly stated, services are provided "as is". We make no implied warranties of merchantability or fitness for a particular purpose beyond what is expressly agreed.

To the maximum extent permitted by applicable law:

Cap on Liability: Our total liability for any claim arising from our services shall not exceed the total fees paid by you in the 3 months preceding the claim.

Exclusion of Consequential Damages: We are not liable for any indirect, incidental, special, consequential, or punitive damages, including lost profits, business interruption, or data loss.

Force Majeure: We are not liable for delays or failures due to circumstances beyond our reasonable control, including natural disasters, government actions, cyberattacks by third parties, or internet infrastructure failures.

These limitations apply to the fullest extent permitted by law. Some jurisdictions do not allow exclusion of certain warranties, so these may not apply to you.

By Client: You may terminate services at any time by providing 14 days written notice. You remain liable for fees for work completed up to the termination date.

By Company: We may suspend or terminate services immediately if: • Payment is overdue by more than 30 days. • You breach these Terms or the project agreement. • Continuing the engagement would require us to violate applicable law.

Effect of Termination: Upon termination, we will deliver all completed work. Outstanding unpaid invoices become immediately due. Confidentiality obligations survive termination.

These Terms are governed by the laws of the State of New York, United States, without regard to conflict of law provisions.

Dispute Resolution: We prefer to resolve disputes amicably. If informal resolution fails within 30 days, disputes shall be submitted to binding arbitration under the rules of the American Arbitration Association (AAA) in New York, NY.

Exceptions: Either party may seek injunctive or equitable relief in a court of competent jurisdiction to prevent irreparable harm.

International Clients: For clients in the EU/UK, disputes may alternatively be resolved under the laws of England & Wales if both parties agree in writing.

Entire Agreement: These Terms, together with any signed SOW or Service Agreement, constitute the entire agreement between the parties and supersede all prior discussions.

Severability: If any provision of these Terms is found unenforceable, the remaining provisions remain in full force.

Waiver: Failure to enforce any provision does not constitute waiver of our right to enforce it subsequently.

Assignment: You may not assign your rights or obligations without our written consent. We may assign our rights to an affiliate or successor without restriction.

Notices: Legal notices must be sent by email to hello@marcuric-it.com or by certified post to our New York address. Notices are effective upon receipt.

For questions about these Terms, please contact us:

Marcuric IT Service Email: hello@marcuric-it.com Phone: +1 (888) 555-0199 Address: 340 5th Avenue, Suite 620, New York, NY 10001, USA